Privacy Policy

Overview

Rundle Landscaping Ltd. ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

If you have any questions or concerns about this policy, or our practices with regards to your personal information, please contact us using the details at the bottom of this page.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Submit a request for a free estimate or quote
• Contact us by phone, email, or through our contact form
• Subscribe to our newsletter or blog updates
• Leave a review or testimonial

The personal information we collect may include your name, email address, phone number, service address, and details about your landscaping project.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected using standard logging tools and cookies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free on-site estimates
• Schedule and manage landscaping projects
• Send project updates, invoices, and warranty information
• Improve our website and services
• Send periodic emails about promotions, seasonal tips, or company updates (only if you have opted in)
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our business (e.g., email platforms, scheduling software), subject to confidentiality agreements.
• Legal requirements: We may disclose your information when required by law or to protect our rights, property, or safety.

Cookies

Our website may use cookies — small files stored on your device — to enhance your browsing experience, analyze site traffic, and remember your preferences. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, some features of our website may not function properly without cookies.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Project records may be retained for up to 7 years for warranty and legal purposes.

Your Rights (PIPEDA / Alberta PIPA)

As a resident of Alberta or Canada, you have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to withdraw consent for us to use your personal information (subject to legal and contractual restrictions)
• The right to request deletion of your personal information, subject to our retention obligations

To exercise any of these rights, please contact us using the information below.

Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites (such as Google Reviews, Facebook, or Instagram). We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.